Features / On Your Patient’s Phones / Recalls
On Your Patient’s Phones
The next check-up is already waiting.
Six months later, nobody called. The recall list sits in another system that someone is supposed to work, and the patient drifts to a practice that did remind them.
In Joyful, checkout creates the patient’s next exam and hygiene visit at the interval they agreed. It sits in their app, ready to book. Automatic recall texts are coming soon. Today, you send the booking link.
Checkout
£98.50 · Take payment
Not booked · due 9 Mar 2027 · 6 month interval
How it works
01
Every patient leaves with a next visit
Checkout creates the next exam and hygiene at the agreed interval.
During the visit, the patient agrees how often they’ll come for exams and hygiene. At checkout, Joyful creates the next visit at that interval, so the check-up doesn’t need offering again. If they already have an open visit of the same kind, Joyful uses it instead of adding another.
- The next visit matches the interval the patient chose.
- A patient who opted out of a visit type gets no recall for it.
- Each patient has one next visit at a time, so duplicates never pile up.
CheckoutCheckout
Today · Filling UR6£98.50 · Take payment
Next examNot booked · due 9 Mar 2027 · 6 month interval
Complete checkout02
Patients book without phoning
The next visit waits in their app.
Patients book their next visit like any other appointment. Deposits and confirmations work as they do for every other booking, so there is nothing new to learn.
- Patients can book without phoning the practice.
- Deposits and confirmations follow your normal rules.
BookBook
Routine examination
Emily Dentist · 15 mins
Mon 7Tue 8Wed 9- 10:15 am
- 11:15 am
- 2:00 pm
03
Recall dates that stay accurate
The interval counts from the date they actually came in.
If a patient books six weeks late, their next visit moves six weeks too. The interval always counts from the date they actually came in.
Next examNext exam
Was due 9 Mar 2027
Now due 20 Apr 2027They came six weeks late, so the next visit moves too.
The small print
- Joyful doesn’t send recall texts on its own yet. Send a booking link, or let the patient book in the app. Automatic recall texts are coming soon.
- A recall needs the leaving step at the end of the visit and an agreed visit interval.