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Features / On Your Patient’s Phones / Recalls

On Your Patient’s Phones

The next check-up is already waiting.

Six months later, nobody called. The recall list sits in another system that someone is supposed to work, and the patient drifts to a practice that did remind them.

In Joyful, checkout creates the patient’s next exam and hygiene visit at the interval they agreed. It sits in their app, ready to book. Automatic recall texts are coming soon. Today, you send the booking link.

Checkout

How it works

  1. 01

    Every patient leaves with a next visit

    Checkout creates the next exam and hygiene at the agreed interval.

    During the visit, the patient agrees how often they’ll come for exams and hygiene. At checkout, Joyful creates the next visit at that interval, so the check-up doesn’t need offering again. If they already have an open visit of the same kind, Joyful uses it instead of adding another.

    • The next visit matches the interval the patient chose.
    • A patient who opted out of a visit type gets no recall for it.
    • Each patient has one next visit at a time, so duplicates never pile up.
    Checkout
  2. 02

    Patients book without phoning

    The next visit waits in their app.

    Patients book their next visit like any other appointment. Deposits and confirmations work as they do for every other booking, so there is nothing new to learn.

    • Patients can book without phoning the practice.
    • Deposits and confirmations follow your normal rules.
    Book
  3. 03

    Recall dates that stay accurate

    The interval counts from the date they actually came in.

    If a patient books six weeks late, their next visit moves six weeks too. The interval always counts from the date they actually came in.

    Next exam

The small print

  • Joyful doesn’t send recall texts on its own yet. Send a booking link, or let the patient book in the app. Automatic recall texts are coming soon.
  • A recall needs the leaving step at the end of the visit and an agreed visit interval.

Join the waitlist

We’re opening Joyful to the first 100 UK practices. The software is £0, and we earn when your patients join your plan.

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